COVID-19 and Bonaloop

Bonaloop is committed to following best practices in working together with Patrons and Loopers as we minimize exposure to COVID-19. This policy duplicated below is in the “COVID-19 Policy” available in your account dashboard. The intention is to provide clear direction on each parties’ responsibility in ensuring a safe work environment. This policy will be updated periodically to be consistent with federal guidelines on business operating procedures and our own experience best practices within our unique business model as we move forward.

Patrons

  • Patrons must not post jobs if they, or anyone in their household, have COVID-19 symptoms or have tested positive for COVID-19.
  • Patron must wear masks if working with Loopers.
  • Patrons must maintain social distancing of at least 6’ at all times between all other parties.
  • Patron must disinfect any equipment or surfaces Loopers need to touch before and after Loopers use them.
  • Patrons should request as few Loopers per job as possible.
  • Patron should notify Bonaloop if Looper is not wearing a mask. Bonaloop will ask Looper to leave the property and Patron will not be charged.
  • Patron should notify Bonaloop if it appears that Looper has COVID-19 symptoms. Bonaloop will ask Looper to leave the property and Patron will not be charged.
  • Patron should be mindful of all risks and keep minimizing exposure in mind when posting jobs, minimizing the amount that Loopers hands touch daily household items and the amount of time spent in homes.
  • Patron should not give cash tips directly to Loopers. If tipping is desired, this can be done via the invoice Patrons will receive in their accounts. All tips made are passed along 100% to the Loopers.
  • Patrons will not be charged with any cancellation charges for cancelling a job due to COVID-19 symptoms.

Loopers

  • Loopers must not work if they or anyone they have been in close contact with are sick, have symptoms, or have tested positive for COVID-19.
  • Loopers must clean hands thoroughly before starting a job.
  • Loopers must wear masks at all times while on the job, even if outdoors. Bonaloop has masks available for any Loopers that do not have them.
  • Loopers must maintain social distancing of at least 6’ at all times between all other parties.
  • Loopers should not carpool to/from jobs unless they live together.
  • Loopers should not try to do more than one job per day, otherwise Looper must clean hands thoroughly between jobs.
  • Loopers should bring hand sanitizer if they have some at their disposal (Bonaloop is not responsible for providing hand sanitizers).
  • Loopers must leave job area if it is determined that Patron has COVID-19 symptoms, and must call Bonaloop to let Bonaloop know.
  • Loopers must not handle Patron’s credit cards. All payments will be collected contact-free via their Patron accounts.

Useful Links to Keep Up To Date with COVID